Public Internet Access Survey

Welcome! Thanks for taking a couple of minutes to give us some information about your Internet use at the public library. Your answers will help us evaluate and improve public Internet access in California.
Please only fill this out if you are actually in the public library.

1. Name (optional):

2. City of residence:

3. Public library you are using:

City:
County:
Branch:
4. How did you find out that the library has Internet access?
Saw it when I came into the library
Read about it on a library handout
Heard about it from a library staff member
Read about it in a newspaper
Heard or read about it elsewhere

5. How often do you use the Internet at the library?
First time
About once a month
About once a week
More than once a week

6. What do you use the Internet for? Check all that apply.
School assignment - If so, choose from
Health-related information
Research -- Subject area:
For specific information eg. news item, weather report, recipe, software
Government information
Personal interests/hobbies
Job hunting
Just exploring
Other - Describe here, if you wish. We're especially looking for stories about how the Internet has been useful for you.:
7. How often do you find what you want/need on the Internet?
Almost always
More than half the time
Occasionally
Almost never
Haven't used enough to judge

8. Do you have access to the Internet outside the library?
Yes
No

9. How easy is it for you to use the Internet at the library?
Easy
Moderately Easy
Difficult

10. What is your level of computer expertise?

Beginner
Some Experience
Expert

11. What would make using the Internet at the library easier for you?
Please check those most important to you.

Higher speed connection
Better computers/more computers/more software
One-on-one Instruction
Training Classes
Written manuals, tip sheets, etc.
More Internet functions offered (e.g. e-mail, IRC)
Different policies (e.g. time limits, reservations. 12. If you have any final comments, please use this space :

Thank you for your time and information.